Any email that will be sent outside of Travis County offices containing private or protected information must be encrypted. Some examples of private or protected information include:
- PHI – Protected Health Information
- PCI – Payment Card Information
- CJI – Criminal Justice Information
Email sent to Travis County recipients only (email addresses that end with @TravisCountyTX.gov) does not require extra encryption.
Email containing private information sent to any outside party must be encrypted using the process below.
Read Sending Encrypted Email Through Outlook
If you receive an encrypted message from Travis County, follow the steps below to open, read, and respond using the Encryption Portal.
Read How To Open Encrypted Email
If you would like general information about HIPAA, click to view the HIPAA page. Or, if you would like information regarding Travis County’s HIPAA Policies, or to report a suspected privacy concern, contact the Travis County Compliance and Privacy Officer.
