Free Transit Passes

Commissioners Court provides free transit passes to Travis County employees who pay into the retirement program to use public transit. The transit pass allows Travis County employees to ride all MetroBuses, Pick-Up, Metro Access, and MetroRail for free.

***Due to a limited supply of paper transit passes, we are asking employees to apply for a digital transit pass unless you do not have a smart phone. This request is to reserve paper transit passes for employees who do not own a smart phone.

2024 Waiver for Capital Metro DIGITAL Transit Passes

Digital Pass Information

Instructions to Download a Digital Pass

2024 Waiver for Capital Metro PAPER Transit Pass

 

Free Transit Passes

 

Frequently Asked Questions

Travis County is offering free transit passes to address congestion, air pollution, and parking demand from employees commuting to and from work. Since Travis County provides free employee parking, it is also a matter of fairness to provide employees who cannot or choose not to drive with access to transit.

Yes. Taking public transit saves money, time, and reduces stress. Calculate the real cost of your commute and see the savings add up by riding public transportation.

Any employee who has retirement benefits (pays into the county retirement fund) qualifies for the pass. The pass is non-transferable. It can only be used by the employee who registers for it.

No! Try taking public transit on days when it works for you. You may be surprised at how easy and relaxing it is to let someone else drive.

To receive a digital pass, complete this form - https://forms.office.com/g/vLfXvs8hSp-

To receive a physical pass, complete this form - https://forms.office.com/g/YhT11rysR9

The transit pass is used just like any other bus pass: swipe the pass after boarding the bus or have it validated. You may be asked to show proof of County employment by showing the driver your County identification badge. Travis County will reimburse Capital Metro each time it is used. The pass will work on any bus or rail service provided by Capital Metro in the region.

You bet! Taking public transit saves money, time, and reduces stress whether you are using it to get to work, do some shopping or get downtown to enjoy all that Austin has to offer.

Report the transit pass as lost immediately so it can be deactivated. You may be charged $2 for a replacement pass. Contact Yadricia Jimenez to obtain a replacement and to report a lost transit pass.

The transit pass may be used as soon as you receive it. It may be used on any Capital Metro bus or rail. It will remain active unless it is reported as lost, stolen, or funds for the program are depleted.

Cap Metro Trip Planner - Type your trip start location and ending location.  Optional: use the “Depart Now” box to identify a specific time/day.

Click “GO” and that’s it! You will get information on how to get to the stop, the bus route # you are looking for, the time it is supposed to arrive and the cost.

Call a CapitalMetro GO Line representative. They are CapMetro travel pros! Call (512) 474-1200 and tell them where you are, where you want to go and when you'd like to go and they will have the answer. Hours are Monday – Friday from 7AM - 8PM or weekends from 8AM - 5PM.

Dadnab -Simply add Dadnab into your contact list – number (512) 981.6221 (for Austin).  Then send a text message to Dadnab with your trip information, e.g., 5th & Lavaca to Barton Springs & Kinney.  Dadnab will text you back with the nearest bus stop, the bus number and the time it is scheduled to arrive.

Google Maps - Click “Get Directions” and the Transit Icon (the small picture of a bus.)

Then, A) type your current location (or activate GPS) or where you want depart from and, B) type where you want to go. You will get information on how to get to the stop, the bus route # you are looking for, the time it is scheduled to arrive and the cost.

Travis County offers a  free Guaranteed Ride Home Program if you are a registered user with www.myCommuteSolutions.com  when you take public transit, bike, walk, carpool or vanpool to work. Travis County will reimburse you the cost of a ride home for employees who have a myCommuteSolutions account.

Learn more about this free employee program here

There are several Park & Ride locations where you can safely park your car and take the bus. Some bus stops are located near a large shopping area and you may be able to park your vehicle there (make sure your vehicle will not be towed) and take the bus.

No! The transit pass may only be used by the County employee who signed for it. Bus drivers may ask for County Identification. Failure to produce the required identification will result in your transit pass being confiscated and the incident will be reported to the appropriate authorities.

The transit pass is valid until the end of January. Announcements will be made once the following years new pass is available.

Email Adele Noel or call (512) 854-7211