Your EAP is a Travis County pre-paid benefit and is provided by Deer Oaks EAP Services. They provide EAP Services for all full-time/part-time employees, dependents, and anyone that lives in the household. The EAP benefit covers up to 5-confidential short-term counseling sessions and is at no cost to employees and their families.

The EAP benefit is not only free to all employees and their dependents, but it is also confidential. Deer Oaks EAP has considerable expertise and clinical knowledge possessed by its clinicians and numerous convenient locations. Deer Oaks clinicians are well versed in helping clients of all ages, from young children up to the elderly.

Your EAP Services at a Glance:

  • Telephone and crisis counseling 24-7, 365 - Call 888-993-7650
  • Face-to-face or telephone based short term counseling
  • Life Coaching
  • Professional referrals to community resources as needed
  • Legal and financial services and referrals
  • Eldercare/Childcare assistance and referrals
  • Take the Highroad Program - $45 max reimbursement
  • Employee and supervisor training seminars
  • Unlimited Crisis Intervention Services (CISD)
  • Telephonic and Video Counseling Sessions
  • iConnectYou: Your EAP on the Go
  • Enhanced website with interactive will preparation, identity monitoring, monthly newsletters, and more..

For additional information or a referral to a provider located nearest you, please contact EAP toll-free at (866) 327-2400 or visit their website at www.deeroakseap.com.

Online tools are available at Deer Oaks EAP website (member login and password: traviscountytx).

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EAP 2024 Training Opportunities

EAP Publications

EAP COVID-19 Resources for Employees

Mental Health Resources for Employees